The service robot may watch you when you do bad things
More robots are expected in the not too distant future and this includes service robots sharing the same environment with humans. My personal prediction is that they are more likely [...]
CERS Research Seminar with Magnus Söderlund: Student Perspectives
The human-to-robot service encounter (and robot-to-robot encounters) On Tuesday, the 2nd of March 2021, Magnus Söderlund, Senior CERS Fellow, and Professor at Stockholm School of Economics held a seminar on [...]
Is the human service employee really human?
All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees who used to have face-to-face [...]
My Friday Bun Experience
It is a rainy Friday morning in January, with heavy grey skies. The wind rips my clothes and the rain feels like needles against my face. It is one of [...]