How can novel value cocreation be enhanced in service innovations, and what are the different archetypes of service innovation? Our Journal of Service Research article presents the value-centric approach of [...]

After several years of working on it, I’m happy to inform that we just got our study about service productivity and service innovation accepted at Journal of Service Research (JSR)– [...]

I have always loved products labelled “Made in Finland”. True or not, I have thought this way we can keep the Finnish society going as jobs stay in Finland, quality [...]