Apart from the usual networking, learning, and presenting, attending the 2023 edition of Frontiers in Service conference provided an opportunity to gaze into the future-telling crystal ball of service research. Based on my attendance, I hereby offer a personal interpretation of what may be up next. /*! elementor – v3.11.5 – 14-03-2023 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image…
Tag: service marketing
The passing of a legend – Professor Evert Gummesson in memoriam
In Memoriam – Professor Evert Gummesson