Is the human service employee really human?
All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees who used to have face-to-face [...]
What’s up with all this data?
“The easier it is to quantify, the less it’s worth” - Seth Godin Can you spend a day without your phone, or would you be less smart without techy gadgets, [...]