January 2022 – Cers Blogs

Impressions from the QUIS symposium on Service Excellence in Management

The 17th International research symposium on service excellence in management (QUIS17) was arranged on 12-15 January in Valencia, Spain. In 1988 a small group of researchers from Sweden and US [...]

By Cers Blogs|2022-01-22T12:37:02+02:00January 21st, 2022|Tags: conference, quis symposium, service excellence, spain, valencia|

The Covid-19 pandemic – A friend or foe?

The Covid-19 pandemic is the accelerator in both good and bad.

By Cers Blogs|2022-01-12T14:39:11+02:00January 12th, 2022|Tags: #Covid-19, Economy, Finland, innovation, Schumpeter|