The Birth of CERS

Service research in Hanken commenced in 1976. Around 1990, the group of faculty members and doctoral students that were interested in the field of service had grown at the Department [...]

By |2019-02-12T07:41:15+02:00February 12th, 2019|

Changing in a fluid landscape

Change. What a wonderful but intimidating word with all its underlying implications. All of us who have faced a new circumstance know that going outside our comfort zone is never [...]

By |2019-02-05T08:16:02+02:00February 5th, 2019|