The survival guide to the conference journey
From Hanken to the QUIS17 symposium (and back) Before getting further, I wish to share some tips for reading this blog text. The following provides key learnings from my first [...]
Impressions from the QUIS symposium on Service Excellence in Management
The 17th International research symposium on service excellence in management (QUIS17) was arranged on 12-15 January in Valencia, Spain. In 1988 a small group of researchers from Sweden and US [...]