The service robot may watch you when you do bad things
More robots are expected in the not too distant future and this includes service robots sharing the same environment with humans. My personal prediction is that they are more likely [...]
CERS Research Seminar with Magnus Söderlund: Student Perspectives
The human-to-robot service encounter (and robot-to-robot encounters) On Tuesday, the 2nd of March 2021, Magnus Söderlund, Senior CERS Fellow, and Professor at Stockholm School of Economics held a seminar on [...]
Do you care if your research is managerially relevant?
You often hear people criticize scientific articles saying that they rarely address genuinely managerially relevant and topical issues let alone offer recommendations for how to deal with these. While offering [...]
The rise of Femtech in a gender biased technology sector – cure or symptom?
Our culture puts high hopes on the role of technology in improving our lives. New solutions, devices and applications enter the market constantly, and many of their creators are seen [...]
Is the human service employee really human?
All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees who used to have face-to-face [...]
How will the COVID-19 impact consumer behavior in the long term?
Research institutions are proactively conducting research to inform us of fast-changing trends due to the pandemic. Research results confirm that people have already changed their shopping behavior in fundamental ways: [...]
What is a tastefully decorated home?
Fiskars scissors, Moomin mugs and an Aalto vase? Maybe also striped towels from Marimekko and a stool with legs of bent plywood (be it Artek, or a replica). How about [...]
The traditional internet forum: old but not forgotten
Our online activity is evolving and new forms of social media and online communication and interaction are constantly developing. Recent trends include, for example, continued growth of messaging platforms, the [...]
My Friday Bun Experience
It is a rainy Friday morning in January, with heavy grey skies. The wind rips my clothes and the rain feels like needles against my face. It is one of [...]
What is it like being a PhD student at Hanken?
The application round for PhD studies at Hanken is now open, and closes on February 5th. If you are thinking of applying, please first check out the official information at [...]