The service robot may watch you when you do bad things
More robots are expected in the not too distant future and this includes service robots sharing the same environment with humans. My personal prediction is that they are more likely [...]
More robots are expected in the not too distant future and this includes service robots sharing the same environment with humans. My personal prediction is that they are more likely [...]
The human-to-robot service encounter (and robot-to-robot encounters) On Tuesday, the 2nd of March 2021, Magnus Söderlund, Senior CERS Fellow, and Professor at Stockholm School of Economics held a seminar on [...]
You often hear people criticize scientific articles saying that they rarely address genuinely managerially relevant and topical issues let alone offer recommendations for how to deal with these. While offering [...]
Our culture puts high hopes on the role of technology in improving our lives. New solutions, devices and applications enter the market constantly, and many of their creators are seen [...]
All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees who used to have face-to-face [...]
Research institutions are proactively conducting research to inform us of fast-changing trends due to the pandemic. Research results confirm that people have already changed their shopping behavior in fundamental ways: [...]
Fiskars scissors, Moomin mugs and an Aalto vase? Maybe also striped towels from Marimekko and a stool with legs of bent plywood (be it Artek, or a replica). How about [...]
Our online activity is evolving and new forms of social media and online communication and interaction are constantly developing. Recent trends include, for example, continued growth of messaging platforms, the [...]
It is a rainy Friday morning in January, with heavy grey skies. The wind rips my clothes and the rain feels like needles against my face. It is one of [...]
The application round for PhD studies at Hanken is now open, and closes on February 5th. If you are thinking of applying, please first check out the official information at [...]