Welcome to the CERS blog! CERS, Centre for Relationship Marketing and Service Management, has a blog for its researchers and collaborators to write about research, services, marketing, and academic life. All contributions are wished welcome. Please contact Coordinator Wilhelmina Syrenius: wilhelmina.syrenius(at)hanken.fi
It is a rainy Friday morning in January, with heavy grey skies. The wind rips my clothes and the rain feels like needles against my face. It is one of those days you’d rather not have gone out at all. I am on my way to a business meeting, and I‘ve got a few minutes […]