{"id":377,"date":"2017-11-14T11:58:47","date_gmt":"2017-11-14T11:58:47","guid":{"rendered":"https:\/\/tenttis.shh.fi\/drupmigr\/index.php\/2017\/11\/14\/no-man-is-an-island\/"},"modified":"2017-11-14T11:58:47","modified_gmt":"2017-11-14T11:58:47","slug":"no-man-is-an-island","status":"publish","type":"post","link":"https:\/\/blogs.hanken.fi\/cers\/2017\/11\/14\/no-man-is-an-island\/","title":{"rendered":"No man is an island"},"content":{"rendered":"
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When you come from abroad, it takes some time to find where you belong. For me abroad meant coming from a different country and from a corporate world to join academia in Helsinki. In January 2016, I left my position as a Sales Manager in St. Petersburg and headed to Helsinki to join a research community at Hanken as a new PhD student.<\/p>\n

\"Drums\u00f6\"<\/p>\n

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Lauttasaari, a beautiful island and my home in Helsinki. My endless source of inspiration.\u00a0<\/em><\/p>\n

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Back then I felt quite certain about the business challenge that I wanted to explore in my doctoral studies. In my sales manager role I was struggling to understand why so many leads (potential customer contacts) created by marketing department were avoided by sales representatives. I was also wondering if they ever got contacted and if not, what were the consequences for the company. Although I had some understanding of the challenge, little did I know how to relate my sphere of interest to the larger academic context. I was also questioning how my topic fitted under the Hanken research umbrella. I was in search of theories to explain my practical observations and paradigms (certain ways of thinking about the topic) where to place my research. Simply put, I was struggling to find where I belong in the academic world. After all, as John Donne put it as early as in the 17th century \u201cno man is an island, entire of itself, every man is a piece of the continent, a part of the main\u201d. Neither is a researcher, so I wanted to see how my topic related to the main and was a part of something bigger.<\/p>\n

It was not until this fall semester, my 4th semester of studies, when I finally was able to see the bigger picture behind the topic of my research. This September I attended my last doctoral course at Hanken, that helped me see where I stand. \u00a0Something clicked in my mind when I was going through the assisgned readings for the Service and Relationship Management course. And it bacame even more clear to me during the classroom discussions that I found the logic missing in my research – service logic and customer dominant logic. These two logics focus on how customers perceive what the companies offer and how they interact with them. These two logics gave me a new range of questions to ask myself when I am thinking about seller\u2019s interactions with the customer. And by starting to think about these new questions I was finally able to relate to research Hanken does on service. Now, I believe I found the logic to which I can relate to when connecting, \u201cbridging\u201d my research to the bigger whole.<\/p>\n

Although no man or researcher is an island, you can still happily live on one, as \"CERSlong as you know where the bridge to the mainland is located. I believe, I finally found my place in Helsinki, both in the research community and geographically. So, every day on my PhD studies journey I start on the island of Lauttasaari and commute to the mainland Helsinki to explore the city and my research field further.<\/p>\n

\u00a0<\/p>\n

Anna Abramova<\/em><\/a><\/p>\n

Doctoral Student<\/p>\n

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When you come from abroad, it takes some time to find where you belong. For me abroad meant coming from a different country and from a corporate world to join […]<\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-377","post","type-post","status-publish","format-standard","hentry","category-cers-blog"],"_links":{"self":[{"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/posts\/377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/comments?post=377"}],"version-history":[{"count":0,"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/posts\/377\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/media?parent=377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/categories?post=377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.hanken.fi\/cers\/wp-json\/wp\/v2\/tags?post=377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}